We understand that this is a challenging time and would like to reassure you that the wellbeing of our customers, retail staff and employees is our priority.

In line with the latest Government guidance, our centre remains open.  The Swan Centre has an obligation to remain open so that our community can continue to obtain health, hygiene, food and toiletry products they need during this difficult time.

The centre is currently trading at its regular hours which can be found on our website.  Retailers hours may be subject to change in upcoming days.  For more information going forward, please visit our website or look for updates on social media.

While we're very much aware and understand concerns about Covid-19 we want to reassure you that we're monitoring the developing situation extemely closely and we're following all advice issued by the Government and Public Health England.

As a team we are following Public Health England Guidelines to ensure that best practices are always delivered.

* We are having daily briefings and enhanced operating protocols

* We are in daily contact with all our retailers for updates

* We have increased the frequency of cleaning our public areas

* We have stressed the importance of increased cleaning to all of our retailers.


We ask that you take this steps, which are consistant with Government advice:

* Please do not come to the centre if you have had a new cough or a fever (Temperture above 37.8C).

Seek and follow Government advice.

* Keep your hands clean, wash regularly and thoroughly, for at least 20 seconds with soap and water.

* Always carry tissues with you and use them to catch all coughs and sneezes and then bin the tissue

then wash your hands with soap and water.

* If you think you have encountered the virus, please follow the Government advice and self isolate in the first instance.


We hope that you all remain safe over the coming weeks and please follow advice given by the Government and Public Health England.


The Swan Centre Management Team




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